Appointments are strongly encouraged for priority customer service. Walk-ins will be accommodated when possible. Appointments will be made during normal business hours.

The shelter’s normal business hours are 11-5 on Monday, Tuesday, and Friday; 11-6 on Thursday; and 12-4 on Saturday. Residents may contact the shelter by calling 512-930-3592 or emailing animalsvc@georgetown.org.

Stray animals

To make an appointment to bring in a stray animal, call 512-930-3592 or email animalsvc@georgetown.org.

Reclaimed animals

Lost animals will be returned to their owners through appointments. Owners who are missing pets should complete a lost pet report, email a description to animalsvc@georgetown.org, or call 512-930-3592.

Surrenders

Surrendered animals will be accepted appointment only. Contact the shelter at animalsvc@georgetown.org or 512-930-3592.

Adoptions

Adoptions are by appointment when possible. Interested adopters can view dogs and cats available for adoption, and submit an online application. After reviewing the application, staff will reach out to schedule appointments.

Pet Licenses

City licenses are sold online, or over the phone, email, or postal mail.

Clinics

The shelter hosts several spay/neuter clinics for cats (belonging to City residents) and will update this page when dates are determined. The shelter does not have any vaccination clinics scheduled at present.

Appointments will be made during normal business hours. The shelter’s normal business hours are 11-6 on Monday, Tuesday, Thursday, and Friday and 12-4 on Saturday and Sunday. Residents may contact the shelter by calling 512-930-3592 or emailing animalsvc@georgetown.org.