July 3 Operations Update

On Monday, July 6, Georgetown Animal Shelter will begin operating by appointment again in order to promote the health and safety of community members and staff.

People need to call (512) 930-3592 to schedule an appointment prior to coming to the shelter.

The modifications to Georgetown Animal Shelter operations include the following:

  • As of July 3, masks are required.
  • The shelter will be closed to walk-in traffic. Doors will be locked during normal business hours to minimize the number of people in the shelter at any given time and to eliminate casual visitors.
  • Stray animals will be accepted by appointment only. Signs on the door and online will direct people to call for appointments. To make an appointment call 512-930-3592 or email animalsvc@georgetown.org.
  • Lost animals will be returned to their owners through appointment only. Owners who are missing pets should email a description to animalsvc@georgetown.org or call 512-930-3592.
  • Surrendered animals will be accepted only on an emergency basis to minimize the number of animals coming into the shelter.
  • Adoptions will proceed via appointment. Pre-approved applications can be collected through email. Dogs and cats available for adoption may be seen at https://pets.georgetown.org.
  • City licenses will be sold over the phone, email, or postal mail.
  • Adoption events and other events are canceled until further notice.
  • Animal Control will conduct business as usual.

Appointments to drop off stray animals, surrender animals and reclaim animals should be made during normal business hours. The shelter’s normal business hours are 11-6 on Monday, Tuesday, Thursday, and Friday and 12-4 on Saturday and Sunday. Residents may contact the shelter by calling 512-930-3592 or emailing animalsvc@georgetown.org.

Animal Services will continue to monitor the situation daily to determine whether to extend or reduce the timeframe of modified operations. All updates can be found on the City of Georgetown’s COVID-19 news page at https://georgetown.org/coronavirus-information/.

To visit the shelter safely, we recommend:

  • Wear a mask and gloves. Gloves and hand sanitizer are at each entrance.
  • Spend less than a half hour in the building.
  • Check your temperature each day. Fever is a common symptom of COVID-19.
  • Maintain six feet of distance between yourself and anyone not in your household.
  • Practice good hand hygiene. Wash your hands frequently.

We cannot mitigate all risk when visiting the shelter. Please be safe.

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